Terms & Conditions

Scope

These General Terms and Conditions (hereinafter referred to as "GTC") of Stine Gbr (hereinafter referred to as the "Seller") apply to all contracts for the delivery of goods that a Customer concludes with the Seller regarding the goods presented by the Seller in its online shop. Inclusion of the Customer's own terms and conditions is hereby objected to, unless agreed otherwise.

A Costumer for the purposes of these GTC is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to either their commercial or self-employed professional activity.

These GTCs are updated regularly; The GTCs that are applicable shall be those that are in force on the Web Site on the date on which the order is placed.

Applicable Law

For all legal relations between the parties, the law of the Federal Republic of Germany applies, excluding the laws on the international purchase of movable goods. For consumers, this choice of law applies only to the extent that it does not deprive the Costumer of the protection granted by mandatory provisions of the law of the country in which the Costumer has his habitual residence.

Conclusion of Contract

The product descriptions contained in the Seller's online shop do not constitute binding offers by the Seller but serve to submit a binding offer by the Customer.

The Customer can submit the offer using the online order form integrated into the Seller's online shop. After placing the selected goods in the virtual shopping cart and completing the electronic ordering process, the Customer, by clicking the button that concludes the ordering process, submits a legally binding contract offer regarding the goods contained in the shopping cart. Furthermore, the Customer can also submit the offer by email to the Seller.

The Seller can accept the customer's offer within five days by:

Sending a written order confirmation or a confirmation in text form (fax or email) to the Customer, whereby the receipt of the order confirmation by the Customer is decisive, or
Delivering the ordered goods to the Customer, whereby the receipt of the goods by the Customer is decisive, or
Requesting payment from the Customer after the Customer has placed the order. If several of the above alternatives are available, the contract is concluded at the time when one of the above alternatives occurs first. The deadline for accepting the offer begins on the day after the Customer sends the offer and ends with the expiration of the fifth day following the sending of the offer. If the Seller does not accept the Customer's offer within the aforementioned period, this is deemed as a rejection of the offer, with the consequence that the Customer is no longer bound by their declaration of intent.

When submitting an offer via the Seller's online order form, the text of the contract is stored by the Seller after the contract is concluded and is sent to the Customer in text form (e.g., email) after the Customer has submitted their order. If the Customer has set up a user account in the Seller's online shop before submitting the order, the order data will be archived on the Seller's website and can be retrieved by the Customer free of charge via their password-protected user account, specifying the corresponding login details.

Order processing and communication usually take place by email and automated order processing. The Customer must ensure that the email address provided by them for order processing is correct so that emails sent by the Seller can be received at this address. In particular, the Customer must ensure that all emails sent by the Seller or by third parties commissioned by the Seller with order processing can be delivered when using SPAM filters.

Orders placed by Costumers for products on the Web Site shall be payable in euros. The entire payment must be made on the date of the order by one of the offered payment methods unless the Seller expressly accepts special terms of payment.

By accepting the GTC the Customer guarantees to the Seller that they have the requisite authorisation to use the chosen payment method to place their order.

Withdrawal

Customers have a right of withdrawal under the following described conditions.

The Costumer has the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period is 30 days from the day on which the Customer or a third party named by the Customer, who is not the carrier, took possession of the last goods.

To exercise the right of withdrawal, the Customer must inform the Seller, by means of a clear statement (e.g., email) of the Costumers decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for the Customer to send the notification of exercising the right of withdrawal before the withdrawal period has expired.

If the Customer withdraws from a contract, the Seller shall reimburse the Customer for all payments the Seller has received from the Customer (except the delivery costs), without undue delay and, in any event, no later than fourteen days from the day on which the Seller receives notice of the Customers withdrawal from the contract. The Seller will carry out such reimbursement using the same means of payment as the Customer used for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of such reimbursement. The Seller may withhold reimbursement until it has received the goods back or the Customer has supplied evidence of having sent back the goods, whichever is the earliest.

The Customer shall send back the goods or hand them over to the Seller without undue delay and in any event no later than fourteen days from the day on which the Customer communicates their withdrawal from this contract to the seller. The deadline is met if the customer sends back the goods before the period of fourteen days has expired.

The Seller will bear the cost of returning goods that can normally be returned by post. The Customer will bear the direct cost of returning goods that cannot normally be returned by post (freight goods), which are estimated to cost a maximum of about 200 euros for each such item.

The Customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The exclusion or early expiration of the right of withdrawal can occur under specific conditions. The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the Customer is decisive or which are clearly tailored to the personal needs of the Costumer.

The Costumer shall avoid damaging and soiling the goods. The goods shall be returned in their original packaging with all accessories and all packaging components. If original packaging is no longer available, adequate protection against transport damage with suitable packaging shall be ensured.

Identification of the Publisher

The "wearestine.com" website is published by:

Reisert & Oedekoven GbR

Registered address: Brunnenstraße 40, 86167 Augsburg, Germany

Contact: Katharina Reisert and Frauke Oedekoven

E-Mail: info@wearestine.com

VAT: DE367402892

Phone: +4917684124927